Senior Resource Planning Analyst

100 Salesforce, Inc.; Indianapolis (IN); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Resource Management Analyst to oversee staffing for services engagements globally. The role focuses on aligning stakeholders, coordinating cross-functional teams, and optimizing resource utilization to drive customer success.

You will analyze demand versus supply, manage capacity, and identify risks early. The ideal candidate has 3+ years in resource management or workforce planning, strong analytical skills, and a proven ability to communicate effectively

Qualifications

• Strong relationship-building and communication skills with the ability to align project leaders.
• Proactive mindset for identifying workflow inefficiencies and automating where possible.
• Experience using analytical tools and AI-enabled workflows to speed up tasks and improve data quality.

Responsibilities

• Lead pipeline and deal- and capacity-related reviews to assess start dates and demand risks.
• Map named resources and alternatives against project skill profiles to balance delivery and utilization.
• Maintain governance of resource requests and ensure staffing on time with the right talent.
• Develop insights on bench, utilization trends, and capacity gaps for leadership.
• Coordinate regional staffing cadences and present recommendations to unblock allocations.

Skills

Stakeholder management

Process improvement

Digital fluency

Analytical problem solving

Job description

Salesforce, Inc. is seeking a Senior Resource Management Analyst to oversee staffing for services engagements globally. The role focuses on aligning stakeholders, coordinating cross-functional teams, and optimizing resource utilization to drive customer success.

You will analyze demand versus supply, manage capacity, and identify risks early. The ideal candidate has 3+ years in resource management or workforce planning, strong analytical skills, and a proven ability to communicate effectively