Senior Renewals Programs Lead

Cisco Systems, Inc; Austin (TX); On-site; USD 135,000 - 171,000; Full time

Job summary

Splunk, a Cisco company, is seeking a Senior Renewals Program Manager to lead strategic and operational renewal programs, driving recurring revenue and improving customer retention across Splunk and Cisco.

You will translate business strategy into actionable roadmaps, align cross-functional teams, and use data, dashboards, and forecasting models to monitor performance, identify risks, and drive continuous improvements that enhance business outcomes.

Qualifications

• 5+ years of related experience.
• Experience in renewals, SaaS subscriptions, and churn reduction.
• Experience with CRM and renewals tools like Salesforce or Clari.

Responsibilities

• Lead strategic and operational renewal programs across Cisco and Splunk partnerships.
• Translate business strategy into actionable renewal program roadmaps and align cross-functional teams.
• Monitor performance with data, dashboards, and forecasting models to identify risks and opportunities.
• Establish governance, metrics, and accountability for renewals initiatives.

Skills

Strategic programs

Cross-functional leadership

Analytics and forecasting

KPI definition

CRM tools

Education

PMP Certification

CPMAI Certification

Lean Six Sigma

Tools

Salesforce

Clari

Job description

Splunk, a Cisco company, is seeking a Senior Renewals Program Manager to lead strategic and operational renewal programs, driving recurring revenue and improving customer retention across Splunk and Cisco.

You will translate business strategy into actionable roadmaps, align cross-functional teams, and use data, dashboards, and forecasting models to monitor performance, identify risks, and drive continuous improvements that enhance business outcomes.