Senior Renewals Leader: Retention & Revenue Growth

Leadout Capital; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Qualified by Salesforce is seeking a Renewals Manager to own a portfolio of existing customers and maximize retention. You will negotiate complex contracts, develop opportunities from existing accounts, and coordinate with cross-functional teams to ensure successful delivery and high customer satisfaction.

You will engage with executives, prepare pricing content, and communicate progress on initiatives to stakeholders while driving renewal revenue and reducing churn.

Qualifications

• 3+ years in Renewals/Account/Key Account management.
• BA/BS in Business Administration, Sales or relevant field.
• Proven ability to communicate with executives and stakeholders at all levels.
• Experience with CRM software (Salesforce) and CPQ tools.

Responsibilities

• Own renewals portfolio and nurture long-term client relationships.
• Prepare customer-facing presentations and pricing; identify opportunities for expansion.
• Negotiate contracts to maximize profit and minimize churn.
• Coordinate with cross-functional teams to improve customer experience and delivery.
• Forecast key account metrics and report on account status.

Skills

CRM & CPQ tools

Executive communication

Sales negotiations

Account management

Education

BA/BS in Business or related field

Tools

Salesforce

CPQ tools

Job description

Qualified by Salesforce is seeking a Renewals Manager to own a portfolio of existing customers and maximize retention. You will negotiate complex contracts, develop opportunities from existing accounts, and coordinate with cross-functional teams to ensure successful delivery and high customer satisfaction.

You will engage with executives, prepare pricing content, and communicate progress on initiatives to stakeholders while driving renewal revenue and reducing churn.