Remote Senior Renewals Lead – Retention & Growth

Salesforce, Inc.; San Francisco (CA); Remote; USD 79,000 - 125,000; Full time

Benefits offered by this job

Remote work

Job summary

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will collaborate with cross-functional teams to deliver superior renewal outcomes and identify opportunities for growth within existing accounts.

The role requires strong communication skills, experience with Salesforce/CPQ, and the ability to manage multiple priorities in a remote, fast-paced environment.

Qualifications

• 3+ years of renewals/account management experience.
• Bachelor's degree in Business Administration, Sales or related field.
• Strong ability to communicate, present and influence stakeholders at all levels.

Responsibilities

• Own renewals by building and maintaining client relationships.
• Develop relationships with executives and stakeholders; prepare pricing and presentations.
• Negotiate contracts to maximize profits and minimize churn; meet customer needs.

Skills

Renewals management

CRM software

CPQ tools

Client relationships

Education

BA/BS in Business Administration or related field

Tools

Salesforce CPQ

Job description

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will collaborate with cross-functional teams to deliver superior renewal outcomes and identify opportunities for growth within existing accounts.

The role requires strong communication skills, experience with Salesforce/CPQ, and the ability to manage multiple priorities in a remote, fast-paced environment.