Remote Senior Renewals Leader

Salesforce, Inc.; New York (NY); Remoto; USD 71.000 - 114.000; Tempo pieno

Descrizione del lavoro

Salesforce, Inc. is seeking a Renewals / Senior Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate contracts for renewal opportunities. This remote role spans multiple US locations and requires strong collaboration with sales, finance, and product teams.

You’ll lead renewal strategies, deliver compelling proposals, and ensure on-time delivery of solutions while reducing churn. Prior CRM and CPQ experience is essential for success.

Competenze

• 3+ years of experience as Renewals/Account Manager or similar
• BA/BS in business or related field required
• Ability to communicate and influence executives at all levels
• Experience with CRM (Salesforce) and CPQ tools
• Strong negotiation and presentation abilities

Mansioni

• Own renewals and build long-term client relationships
• Prepare customer-facing presentations and pricing
• Negotiate contracts to maximize profits and reduce churn
• Collaborate with cross-functional teams to improve customer experience
• Lead as primary contact for account management matters
• Forecast and track renewal metrics and apply insights to strategy
• Prepare status reports and communicate progress to stakeholders
• Identify and grow opportunities within existing accounts

Conoscenze

Communication skills

CRM Salesforce

CPQ tools

Negotiation

Formazione

BA/BS degree

Strumenti

Salesforce CPQ

Descrizione del lavoro

Salesforce, Inc. is seeking a Renewals / Senior Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate contracts for renewal opportunities. This remote role spans multiple US locations and requires strong collaboration with sales, finance, and product teams.

You’ll lead renewal strategies, deliver compelling proposals, and ensure on-time delivery of solutions while reducing churn. Prior CRM and CPQ experience is essential for success.