Senior Renewal Manager for SaaS Growth & Expansion

Elise A.I. Technologies Corp.; New York (NY); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Equity in the company

100% covered medical, dental, and vision premiums

Fully paid parental leave

Commuter benefits

401k benefits

Fitness & home services stipend

Unlimited vacation and paid holidays

Relocation packages covered

Job summary

EliseAI is looking for a Renewals Manager in New York to own the renewal process end-to-end. This includes forecasting, negotiation, and expanding revenue sources.

You will work closely with C-level stakeholders and manage renewals while identifying upsell opportunities, all within a collaborative and dynamic SaaS environment.

The role requires strong client-facing experience and effective communication skills to influence product decisions and maintain contract value.

Qualifications

• 5+ years of relevant experience in a client-facing, quota carrying role ideally in a SaaS company.
• Demonstrated experience in consistently meeting and exceeding quotas.
• Experience in managing complex renewal processes is a plus.
• Effective communicator with strong interpersonal skills.

Responsibilities

• Drive renewals from outreach through negotiation to close.
• Manage a high-volume book of business while exceeding retention targets.
• Collaborate with Sales, Customer Success, Finance, and Legal.
• Provide leadership with pipeline visibility and risk exposure.
• Influence roadmap decisions with customer feedback.
• Develop repeatable email cadences and reporting dashboards.

Skills

Client-facing experience

Quotas management

Negotiation skills

Interpersonal skills

Collaboration

Education

5+ years relevant experience in SaaS

Job description

EliseAI is looking for a Renewals Manager in New York to own the renewal process end-to-end. This includes forecasting, negotiation, and expanding revenue sources.

You will work closely with C-level stakeholders and manage renewals while identifying upsell opportunities, all within a collaborative and dynamic SaaS environment.

The role requires strong client-facing experience and effective communication skills to influence product decisions and maintain contract value.