Renewals Manager — Drive Multi-Year ARR

Elise A.I. Technologies Corp.; New York (NY); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Equity in the company

Medical, Dental and Vision premiums  %

Fully paid parental leave

Fitness & home services stipend

In-office environment with meals

Unlimited vacation and paid holidays

Relocation packages

Job summary

EliseAI is seeking a Renewals Manager to own the customer renewal motion end-to-end, from forecasting and negotiation to expansion discovery. You will drive multi-year renewals, surface ARR, and collaborate across Sales, CS, Finance, and Legal to lock in revenue.

You will work directly with GTM strategy to create scalable renewal processes, email cadences, talk tracks, and dashboards that handle complex deals. A strong track record in SaaS renewals and cross-sell is required.

Qualifications

• 3–5+ years in client-facing, quota-carrying roles in SaaS.
• Proven ability to meet/exceed quotas.
• Experience with complex renewal processes is a plus.
• Strong communication and collaboration skills.
• Bonus: real estate or prop tech domain experience.
• Willingness to work in person at the office at least 4 days a week.

Responsibilities

• Partner with C-level, VP, and director-level stakeholders to drive renewals from outreach through close.
• Manage a high-volume book of business, exceeding retention and multi-year renewal targets while identifying upsell/cross-sell opportunities.
• Collaborate with Sales, Customer Success, Finance, and Legal to secure on-time renewals and preserve contract value.
• Maintain a forward-looking 90-day forecast of renewal metrics and risk exposure for leadership visibility.
• Serve as voice of the customer to product teams, influencing roadmap with feedback on features.
• Develop repeatable email cadences, talk tracks, and dashboards for varying deal complexities in GTM.

Skills

Renewals management

Quota attainment

Account management

SaaS experience

Job description

EliseAI is seeking a Renewals Manager to own the customer renewal motion end-to-end, from forecasting and negotiation to expansion discovery. You will drive multi-year renewals, surface ARR, and collaborate across Sales, CS, Finance, and Legal to lock in revenue.

You will work directly with GTM strategy to create scalable renewal processes, email cadences, talk tracks, and dashboards that handle complex deals. A strong track record in SaaS renewals and cross-sell is required.