Senior Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.; Ormond Beach (FL); Remote; USD 105.000 - 125.000; Vollzeit

Benefits dieser Stelle

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career progression opportunities

Zusammenfassung

Insurance Office Of America, Inc. is seeking an Operations Supervisor – Commercial Lines to lead Account Management staff in a remote-capable role with Florida presence. You will oversee performance, compliance, and service standards while supporting staff development and managing an assigned book of business.

The role requires licensing, strong leadership, and deep knowledge of insurance brokerage. A hybrid or remote model may apply depending on branch needs and Florida residency.

Qualifikationen

• Strong analytical, problem-solving and decision-making abilities.
• Customer-focused with excellent communication skills.
• Experience in insurance brokerage or related client services is preferred.

Aufgaben

• Lead and manage Account Management staff and oversee daily operations.
• Ensure compliance with processes, service standards and data integrity.
• Develop staff, support training and succession planning.
• Balance workloads to maintain service continuity and efficiency.
• Support renewals, new business, and client relationship management.
• Provide subject-matter guidance on coverage and service questions.

Kenntnisse

Analytical skills

Communication skills

Multitasking

Organizational skills

Customer service

Ausbildung

High School Diploma

Tools

MS Office

Jobbeschreibung

Insurance Office Of America, Inc. is seeking an Operations Supervisor – Commercial Lines to lead Account Management staff in a remote-capable role with Florida presence. You will oversee performance, compliance, and service standards while supporting staff development and managing an assigned book of business.

The role requires licensing, strong leadership, and deep knowledge of insurance brokerage. A hybrid or remote model may apply depending on branch needs and Florida residency.