Remote Operations Supervisor – Commercial Lines

Insurance Office Of America, Inc.; Arlington (TX); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays & vacation

Career progression opportunities

Job summary

Insurance Office of America, Inc. seeks an Operations Supervisor – Commercial Lines to lead Account Management staff and oversee day-to-day operations in a remote-capable role focused on Florida-related clients and geography.

You will guide performance, ensure policy and process adherence, and strengthen service delivery while managing a book of business. The ideal candidate has 10+ years in insurance or 7+ years in related sales/relationship management, active licensing, and strong analytical,

Qualifications

• 10+ years of industry experience or 7+ years in sales, marketing or relationship management.
• Active insurance licensing is required.
• Professional designations are preferred.

Responsibilities

• Lead Account Management staff and oversee day-to-day operations.
• Ensure compliance with HR policies and processes and maintain service standards.
• Support staff development, coaching, and performance evaluations.
• Manage an assigned book of business and client renewals.

Skills

Insurance brokerage

Leadership

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. seeks an Operations Supervisor – Commercial Lines to lead Account Management staff and oversee day-to-day operations in a remote-capable role focused on Florida-related clients and geography.

You will guide performance, ensure policy and process adherence, and strengthen service delivery while managing a book of business. The ideal candidate has 10+ years in insurance or 7+ years in related sales/relationship management, active licensing, and strong analytical,