Senior Client Growth Lead - Remote

Blacksmith Agency LLC; Virginia Beach (VA); Remote; USD 90,000 - 140,000; Full time

Job summary

Blacksmith Agency is a remote digital agency serving marketing-led brands. As a Key Account Manager you own an established book of recurring clients, retention, renewals and growth opportunities. Our sales team wins new clients; you keep and expand the relationships.

You will work with strategists and delivery teams to present one clear voice to clients, meet a seven-figure annual quota, and enjoy a base salary plus commission split 50/50.

Qualifications

• Agency account management experience.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

Skills

Account management

Client communication

Sales/upselling

Job description

Blacksmith Agency is a remote digital agency serving marketing-led brands. As a Key Account Manager you own an established book of recurring clients, retention, renewals and growth opportunities. Our sales team wins new clients; you keep and expand the relationships.

You will work with strategists and delivery teams to present one clear voice to clients, meet a seven-figure annual quota, and enjoy a base salary plus commission split 50/50.