Senior Account Manager - Remote, High-Quota Growth & Retention

Blacksmith Agency LLC; California; Remote; USD 90,000 - 150,000; Full time

Job summary

Blacksmith Agency is seeking a Senior Account Manager to own an established book of recurring clients. This remote role focuses on retention, renewals, and strategic upsells. You will work with the sales team to win new clients and with strategists and delivery teams to ensure a single, clear voice for the client.

Responsibilities include maintaining relationships, growing accounts, and meeting a seven-figure annual quota, while collaborating across teams to deliver seamless service.

Qualifications

• Experience in agency account management (marketing, digital, creative or advertising).
• Track record of retaining clients and selling more work with measurable results.
• Comfort carrying a sales quota and reporting on progress.

Responsibilities

• Retain and renew existing client relationships and monitor account health.
• Identify and execute upsell opportunities within each account.
• Achieve and contribute to a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, coherent client voice.

Skills

Account management

Client relationships

Upselling

Quota management

Clear communication

Job description

Blacksmith Agency is seeking a Senior Account Manager to own an established book of recurring clients. This remote role focuses on retention, renewals, and strategic upsells. You will work with the sales team to win new clients and with strategists and delivery teams to ensure a single, clear voice for the client.

Responsibilities include maintaining relationships, growing accounts, and meeting a seven-figure annual quota, while collaborating across teams to deliver seamless service.