Senior Relationship Specialist: Banking Solutions & Growth

VyStar Credit Unions; Jacksonville (FL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

401(k) Plan

Tuition reimbursement

Extensive training program

Job summary

VyStar Credit Union is seeking a Senior Relationship Specialist in Jacksonville, FL to deliver exceptional member experiences both in person and over the phone. You will identify member needs, build relationships, and cross-sell VyStar financial solutions while handling a variety of account services.

The role requires 2-3 years of sales/customer service experience, a High School Diploma or GED, and strong communication skills; an Associate’s degree is preferred.

Qualifications

• High School Diploma or GED required.
• Associate’s degree preferred.
• 2-3 years’ experience in sales and/or customer service, preferably with a financial institution.
• Leadership experience preferred.

Responsibilities

• Provide outstanding member experiences in-person and by phone.
• Identify member needs and cross-sell VyStar solutions.
• Explain deposit, loan, credit, insurance, and investment options clearly.
• Handle accounts, loans, notary, and other member services accurately.
• Participate in campaigns and branch initiatives while maintaining compliance.

Skills

Verbal communication

Sales skills

Customer service

Probing questions

Cross-selling

Education

High School Diploma/GED

Associate’s degree

Job description

VyStar Credit Union is seeking a Senior Relationship Specialist in Jacksonville, FL to deliver exceptional member experiences both in person and over the phone. You will identify member needs, build relationships, and cross-sell VyStar financial solutions while handling a variety of account services.

The role requires 2-3 years of sales/customer service experience, a High School Diploma or GED, and strong communication skills; an Associate’s degree is preferred.