Member Relationship & Solutions Advisor

VyStar Credit Unions; Yulee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

VyStar Credit Union in Yulee, FL is seeking a Relationship Specialist to deliver exceptional member experiences both in person and over the phone. You will identify member needs and position VyStar financial solutions with accuracy and care.

You will handle transactions, open accounts, and process loan applications while explaining deposit, credit, and investment options. A strong focus on service, integrity, and teamwork is required.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Strong listening, verbal, and written communication skills.
• Sales and customer service experience preferred, especially in financial services.

Responsibilities

• Greet and assist members in person and by phone to deliver exceptional service.
• Identify member needs and cross-sell VyStar solutions as appropriate.
• Process transactions, open accounts, and handle loan applications.
• Explain banking products, referrals, and investment options to members.

Skills

Listening skills

Verbal communication

Written communication

Sales ability

Customer service

Outgoing personality

Education

High school diploma/GED

Associate’s degree preferred

Tools

Microsoft Office

Internet

Job description

VyStar Credit Union in Yulee, FL is seeking a Relationship Specialist to deliver exceptional member experiences both in person and over the phone. You will identify member needs and position VyStar financial solutions with accuracy and care.

You will handle transactions, open accounts, and process loan applications while explaining deposit, credit, and investment options. A strong focus on service, integrity, and teamwork is required.