Member Experience & Solutions Specialist I

VyStar Credit Union; Jacksonville (FL); Vor Ort; USD 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

401(k) Plan

Tuition reimbursement

Training programs

Zusammenfassung

VyStar Credit Union in Jacksonville, FL is seeking a Relationship Specialist I to deliver exceptional member experiences both in person and by phone. You will identify member needs, ask discovery questions, and grow relationships by presenting VyStar's value through tailored deposit, loan, and investment solutions.

The role involves handling transactions, opening accounts, processing loan applications, and educating members on credit and savings options while maintaining compliance and high

Qualifikationen

• High School Diploma or GED required.
• Associate’s degree preferred.
• Experience in sales or customer service preferred, ideally with a financial institution.
• Excellent listening, verbal and written communication skills.

Aufgaben

• Provide excellent member experiences in person and by phone.
• Identify member needs and cross-sell credit union solutions.
• Handle transactions, open accounts, and process loan applications.
• Explain credit and savings options and refer complex products.
• Maintain compliance and professional conduct.

Kenntnisse

Listening skills

Verbal communication

Written communication

Sales aptitude

Customer service

Ausbildung

High School Diploma/GED

Associate’s degree

Tools

Microsoft Office

Internet

Jobbeschreibung

VyStar Credit Union in Jacksonville, FL is seeking a Relationship Specialist I to deliver exceptional member experiences both in person and by phone. You will identify member needs, ask discovery questions, and grow relationships by presenting VyStar's value through tailored deposit, loan, and investment solutions.

The role involves handling transactions, opening accounts, processing loan applications, and educating members on credit and savings options while maintaining compliance and high