Senior Relationship Banker: Grow Customers & Cross-Sell

First National Bank Of Pennsylvania; Westmont (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

F.N.B. Corporation is seeking a Senior Relationship Banker to drive traditional consumer banking asks and branch sales within the Retail unit.

The role emphasizes customer engagement, cross-selling, and accurate data handling, with the flexibility to work at various market locations. Responsibilities include executing transactions, promoting digital products, and meeting weekly sales goals while adhering to company policies and risk management practices.

Qualifications

• High School or GED required.
• Proven customer service experience preferred.
• Banking product knowledge beneficial.

Responsibilities

• Promotes the sales process through leveraging leads and customer interactions.
• Make cross-sell recommendations for bank products and services.
• Achieve individual weekly sales goals set by Branch Manager.
• Incorporate digital banking products into interactions.
• Maintain high data quality for referrals, customers, and applicants.
• Manage new and existing relationships per consumer bank standards.
• Support daily sales activity and pre-shift huddles.
• Perform branch operations including teller tasks and vault cash handling.
• Adhere to policies and procedures and manage risk.

Skills

Excellent customer service

Excellent communication

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in a related position

Knowledge of banking policies

Sales and customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Senior Relationship Banker to drive traditional consumer banking asks and branch sales within the Retail unit.

The role emphasizes customer engagement, cross-selling, and accurate data handling, with the flexibility to work at various market locations. Responsibilities include executing transactions, promoting digital products, and meeting weekly sales goals while adhering to company policies and risk management practices.