Senior Relationship Banker: Drive Client Growth & Solutions

F.N.B. Corporation; Manteo (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

F.N.B. Corporation in Manteo, NC is seeking a Senior Relationship Banker to execute consumer banking requests, manage branch leads, and convert transactions into qualified sales or referrals.

You will adhere to policies while supporting digital product adoption and maintaining data quality across referrals and customers. The role emphasizes delivering exceptional service, meeting weekly sales goals, and collaborating with the team to ensure accurate, compliant operations and customer

Qualifications

• High School or GED
• 1 year of related experience
• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
• May require overnight travel for training purposes, particularly during onboarding.
• It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
• FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Skills

Excellent customer service

Excellent communication

Organizational skills

Detail-oriented

Computer skills

MS Word

MS Excel

MS PowerPoint

Experience in a related position

Banking policies knowledge

Sales and customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Manteo, NC is seeking a Senior Relationship Banker to execute consumer banking requests, manage branch leads, and convert transactions into qualified sales or referrals.

You will adhere to policies while supporting digital product adoption and maintaining data quality across referrals and customers. The role emphasizes delivering exceptional service, meeting weekly sales goals, and collaborating with the team to ensure accurate, compliant operations and customer