Senior Radiation Oncology Scheduler - Hybrid

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham's Radiation Oncology team seeks a Sr. Practice Assistant to act as primary scheduler for a physician group, coordinating appointments and supporting patients throughout care.

The role requires strong organization, ability to manage a high volume of tasks, and independent work with empathy. After onboarding, the position offers a hybrid schedule based on team needs, with a 40-hour work week and a focus on delivering exceptional patient experiences and efficient clinic

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: 3-5 years office experience required.

Responsibilities

• Schedule patient appointments for the physician group and manage multiple requests.
• Coordinate check-in/check-out and maintain appointment records.
• Triage inquiries and route to appropriate staff; process billing forms scanning.
• Provide exceptional patient experience and de-escalate challenging situations.
• Assist with training and support other scheduling tasks.

Skills

MS Office

Outlook

Communication skills

Time management

Customer service

De-escalation

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Mass General Brigham's Radiation Oncology team seeks a Sr. Practice Assistant to act as primary scheduler for a physician group, coordinating appointments and supporting patients throughout care.

The role requires strong organization, ability to manage a high volume of tasks, and independent work with empathy. After onboarding, the position offers a hybrid schedule based on team needs, with a 40-hour work week and a focus on delivering exceptional patient experiences and efficient clinic