Senior Radiation Oncology Front Desk Specialist

Talentify; Concord (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham Radiation Oncology at Emerson Hospital is expanding its team with a Sr. Practice Assistant to support a busy clinical practice. You will be the first contact for patients, handling check-in/out, scheduling, insurance verification, and prior authorizations to ensure smooth patient flow.

The role emphasizes patient-centered care, HIPAA compliance, and collaboration with physicians and staff. Onsite, typically 40 hours/week with a day shift and occasional mid-shift coverage.

Qualifications

• High school diploma or equivalent is required.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Experience with Epic and/or Mosaiq EMR systems is preferred.

Responsibilities

• Provide administrative support to multiple physicians in a fast-paced clinical environment.
• Handle front desk check-in/check-out, insurance verification, and copay collection.
• Schedule patient consultations, follow-ups, imaging, and related visits.
• Obtain prior authorizations for imaging and insurance referrals.
• Coordinate daily scheduling and workflow to support department operations.
• Ensure HIPAA compliance and patient privacy throughout processes.

Skills

Customer service

Organization

Communication

Attention to detail

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Epic

Mosaiq

Microsoft Office

Job description

Mass General Brigham Radiation Oncology at Emerson Hospital is expanding its team with a Sr. Practice Assistant to support a busy clinical practice. You will be the first contact for patients, handling check-in/out, scheduling, insurance verification, and prior authorizations to ensure smooth patient flow.

The role emphasizes patient-centered care, HIPAA compliance, and collaboration with physicians and staff. Onsite, typically 40 hours/week with a day shift and occasional mid-shift coverage.