Radiation Oncology Scheduler & Patient Care Specialist

Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. in Boston is seeking a Sr. Practice Assistant to support the Radiation Oncology team. You will serve as the primary scheduler for a physician group, coordinate appointments, manage complex patient needs, and ensure an exceptional patient experience.

Ideal candidates have 3-5 years of office experience and strong MS Office skills. The role offers a hybrid schedule following an onsite training period, with a 40-hour work week and day shifts in Massachusetts.

Qualifications

• High School Diploma or Equivalent required.
• 3–5 years of office experience required.
• Strong MS Office skills including Outlook, Word, Excel, PowerPoint.

Responsibilities

• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and triage matters appropriately.
• Process patient billing forms and scan documents to patient medical record (EPIC).
• Acts as Super User for scheduling, registration and billing systems.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Scheduling

Customer service

Communication

Time management

Education

High School Diploma or Equivalent

Tools

EPIC

Scheduling software

Job description

The Brigham and Women's Hospital, Inc. in Boston is seeking a Sr. Practice Assistant to support the Radiation Oncology team. You will serve as the primary scheduler for a physician group, coordinate appointments, manage complex patient needs, and ensure an exceptional patient experience.

Ideal candidates have 3-5 years of office experience and strong MS Office skills. The role offers a hybrid schedule following an onsite training period, with a 40-hour work week and day shifts in Massachusetts.