Senior Radiation Oncology Front Desk Coordinator

1200 The General Hospital Corporation; Concord (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Mass General Brigham Radiation Oncology at Emerson Hospital is expanding its team and seeking a Sr. Practice Assistant to support a busy, patient-centered practice.

You will be the first contact for patients, handling check-in/out, scheduling, and insurance tasks in a collaborative setting. The role emphasizes accurate patient data, HIPAA compliance, and coordinating with multiple physicians and departments to ensure smooth care journeys.

Qualifications

• High school diploma or equivalent.
• Two to four years of medical office experience preferred.
• Experience with Epic and Mosaiq EMR systems.
• Knowledge of insurance verification, referrals, and prior authorization processes.
• Ability to adapt to changing schedules and patient needs.

Responsibilities

• Provide administrative support to multiple physicians in a fast-paced clinical environment.
• Handle front desk check-in/check-out, insurance verification, and copay collection.
• Schedule patient consultations, follow-up appointments, imaging and related visits.
• Obtain prior authorizations for imaging studies and radiation therapy.
• Review Mosaiq schedules and queue patients for appointments.
• Ensure HIPAA compliance and patient rights documentation.
• Coordinate transportation and Epic workflow for scheduling and patient transport.
• Assist with billing, charge entry, and other department projects as needed.

Skills

Organizational skills

Communication

Customer service

Multitasking

Independent work

MS Office

Professional interaction

Education

High school diploma

Associate's degree or higher

Tools

Epic EMR

Mosaiq EMR

Job description

Mass General Brigham Radiation Oncology at Emerson Hospital is expanding its team and seeking a Sr. Practice Assistant to support a busy, patient-centered practice.

You will be the first contact for patients, handling check-in/out, scheduling, and insurance tasks in a collaborative setting. The role emphasizes accurate patient data, HIPAA compliance, and coordinating with multiple physicians and departments to ensure smooth care journeys.