Senior Radiation Oncology Scheduler & Patient Care Pro

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Brigham and Women's Hospital in Boston is seeking a Sr. Practice Assistant to be the primary scheduler for a physician group, coordinating appointments and patient needs while ensuring an exceptional patient experience.

The role requires strong organizational skills, ability to manage a high volume of tasks, and independent work. You will support appointments, check-in/out, billing, and act as a Super User for scheduling, registration and billing systems.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years office experience required.
• Strong MS Office skills including Outlook, Word, Excel, PowerPoint.
• Ability to manage high volume tasks and prioritize effectively.
• Excellent customer service and written communication abilities.
• Experience with scheduling and billing systems (EPIC).

Responsibilities

• Performs administrative functions to support clinical service and practice operations.
• Schedules patient visits and maintains appointment records.
• Assists callers with routine inquiries and triage.
• Processes patient billing forms and scans to patient medical record (EPIC).
• Acts as Super User for scheduling, registration and billing systems; provides training to others.
• Handles prior authorizations, provider questions, prescription refills, and test results.
• May perform more complex scheduling or changes as needed.

Skills

MS Office

Phone handling

Time management

Written communication

Customer service

Scheduling

Billing systems

Education

High School Diploma

Tools

EPIC

Job description

Brigham and Women's Hospital in Boston is seeking a Sr. Practice Assistant to be the primary scheduler for a physician group, coordinating appointments and patient needs while ensuring an exceptional patient experience.

The role requires strong organizational skills, ability to manage a high volume of tasks, and independent work. You will support appointments, check-in/out, billing, and act as a Super User for scheduling, registration and billing systems.