Senior Public Sector Solutions Engineer - Remote (SLED)

WebHosting; San Francisco (CA); Hybrid; USD 231,000 - 275,000; Full time

Job summary

Cloudflare, a global leader in internet security and performance, is seeking a Senior Customer Engineer in the United States (SF area) with strong technical and communication skills. You will educate, empower, and ensure customer success on Cloudflare’s platform, collaborating with sales, product, engineering, and support teams.

The role emphasizes on-premise security, networking, and public cloud initiatives for US Public Sector customers, with substantial remote work and travel as needed.

Qualifications

• Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery.
• We’re serious about building a diverse team and value diversity of experience paired with genuine curiosity for our technology.
• You are passionate about technology and can explain complex concepts in simple terms.

Responsibilities

• As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to generate new business and keep customers happy.
• Lead qualification of prospect and customer use cases, discovery of technical requirements, demonstrations, solution design, and collaborations on proofs‑of‑concept (PoCs).
• Advising customers on best practices, implementing Cloudflare products, and providing strategic guidance within an account team.
• Role may require 30‑40% travel; most engagement is via remote work.

Job description

Cloudflare, a global leader in internet security and performance, is seeking a Senior Customer Engineer in the United States (SF area) with strong technical and communication skills. You will educate, empower, and ensure customer success on Cloudflare’s platform, collaborating with sales, product, engineering, and support teams.

The role emphasizes on-premise security, networking, and public cloud initiatives for US Public Sector customers, with substantial remote work and travel as needed.