Senior Program Manager, Sales Ops & Process Excellence

Motorola Solutions Inc; Dallas (TX); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. This role acts as a flexible contributor, partnering with Sales, IT, and other functions to streamline handoffs and implement pragmatic system improvements from lead to order.

You will assess manual vs automated solutions, translate business needs into scalable designs, and ensure data integrity and governance across CRM platforms.

Qualifications

• 4+ years of hands-on experience in project management, business operations, or sales operations.
• Proven ability to bring practical perspectives from external organizations to solve operational challenges.
• Strong understanding of enterprise CRM systems and data flow, with focus on design and user interaction.
• Solid grasp of end-to-end B2B sales cycles: lead to order.
• Ability to assess cost-versus-value when evaluating process automations.
• Outstanding communication and influencing skills.
• Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, or equivalent work experience.

Responsibilities

• Map and optimize end-to-end commercial workflows across the seller journey.
• Manage day-to-day system adjustments, workflow governance, and process enhancements.
• Bridge communications between Sales, IT, Customer Success, Finance, Product, and Legal.
• Develop SOPs, process documents, and user enablement resources.
• Drive alignment and resolve roadblocks across teams without formal authority.

Skills

Project management

Operational leadership

Communication

Cross-functional collaboration

External perspective

Education

Bachelor's degree

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

Motorola Solutions is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. This role acts as a flexible contributor, partnering with Sales, IT, and other functions to streamline handoffs and implement pragmatic system improvements from lead to order.

You will assess manual vs automated solutions, translate business needs into scalable designs, and ensure data integrity and governance across CRM platforms.