Senior Program Support & Scheduling Assistant

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Virginia Commonwealth University Health Systems is seeking a Program Support Assistant Senior to provide quality customer service to patients, families, visitors, and staff. The role coordinates scheduling needs, maintains clerical operations, and supports clinical teams to improve efficiency.

Responsibilities include data collection, preparing documents, handling workflows, and assisting with office operations and committees.

Qualifications

• Minimum of three (3) years of secretarial/administrative work experience in an office setting.
• Proficient with Microsoft Office applications and e-mail/calendaring.

Responsibilities

• Act as corporate business agent in delegated areas of responsibility.
• Assist with daily operations by communicating scheduling needs to Director; maximize outpatient or resident scheduling.
• Communicate information regarding scheduling to utilize resources to flex schedules and fill gaps.
• Provide administrative support to clinical service team by completing documentation; create documents and resources for team use.
• Facilities work orders and service desk tickets; coordinate purchases for assigned clinical areas.
• Orient new team members, affiliates, students and volunteers to department resources.
• Serve as timekeeper for the assigned clinical area.
• Assist with data collection supporting processes for team members (applicant coordination, orientation, continuing education, etc.).
• Provide service orientation with respect to support processes; maintain training materials.

Skills

Secretarial experience

Administrative support

MS Office proficiency

Calendaring & email

Education

High school diploma

Associate degree (preferred)

Tools

Microsoft Office

Job description

Virginia Commonwealth University Health Systems is seeking a Program Support Assistant Senior to provide quality customer service to patients, families, visitors, and staff. The role coordinates scheduling needs, maintains clerical operations, and supports clinical teams to improve efficiency.

Responsibilities include data collection, preparing documents, handling workflows, and assisting with office operations and committees.