Healthcare Admin & Scheduling Specialist

vcuhealth; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

VCU Health in Richmond, VA seeks an experienced Program Support Assistant Senior to deliver high-quality administrative support to clinical teams and patients. The role focuses on scheduling coordination, data management and operational efficiency within a busy hospital department.

Responsibilities include maintaining documentation, handling service desk tasks, and assisting with committee initiatives related to safety and service quality. Evening and weekend adjustments may be required.

Qualifications

• Minimum of three (3) years of secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications & email/calendaring.
• Four (4) years of secretarial/administrative work experience in an office setting (preferred).
• High school diploma or equivalent (required).
• Associate's Degree in Business, Accounting or related field (preferred).

Responsibilities

• Act as corporate business agent in delegated areas of responsibility.
• Assist with daily operations by communicating scheduling needs to the Director and optimizing outpatient or resident scheduling.
• Communicate scheduling information to utilize resources and fill gaps.
• Provide administrative support to the clinical service team with documentation and resource creation.
• Coordinate work orders, service desk tickets, and purchases for assigned clinical areas.
• Orient new team members, affiliates, students and volunteers to department resources.
• Serve as timekeeper for the assigned clinical area.
• Support data collection for applicant coordination and staff development.
• Participate in hospital-wide committees related to safety, service and quality.

Skills

Secretarial experience

MS Office

Email calendaring

Education

High school diploma or equivalent

Associate's Degree in Business or related field

Job description

VCU Health in Richmond, VA seeks an experienced Program Support Assistant Senior to deliver high-quality administrative support to clinical teams and patients. The role focuses on scheduling coordination, data management and operational efficiency within a busy hospital department.

Responsibilities include maintaining documentation, handling service desk tasks, and assisting with committee initiatives related to safety and service quality. Evening and weekend adjustments may be required.