Clinic Programs Coordinator - Admin, Scheduling & Records

Virginia Commonwealth University; Richmond (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid annual and holiday leave

Tuition benefits

Job summary

Virginia Commonwealth University’s Student Health Services in Richmond seeks a Program Support Coordinator to provide administrative support to clinical staff, manage the EHR schedule, and oversee the daily clinic operations, ensuring patients are seen promptly.

The role requires strong medical office skills, basic bookkeeping, and excellent customer service, with a High School diploma and at least two years in a business office.

Qualifications

• Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
• Working knowledge of basic bookkeeping.
• Excellent professional customer service is a must.
• High School diploma or equivalent and at least two years experience in business office experience.
• Respect, professionalism and civility with faculty, staff, and students from all backgrounds.

Responsibilities

• Provide administrative support for clinical services to ensure prompt patient visits.
• Schedule practitioners using Pyramed software and ensure appointments are scheduled accurately.
• Maintain a patient appointment system and manage walk-ins.
• Answer phones, schedule appointments, register patients by verifying eligibility and reviewing information.
• Manage daily clinic schedule and room assignments to ensure proper clinic coverage.
• Monitor fiscal operations.
• Organize medical records to ensure completeness and availability.

Skills

Medical business office skills

Bookkeeping

Professional customer service

Two years business office experience

Education

High School diploma or equivalent

Job description

Virginia Commonwealth University’s Student Health Services in Richmond seeks a Program Support Coordinator to provide administrative support to clinical staff, manage the EHR schedule, and oversee the daily clinic operations, ensuring patients are seen promptly.

The role requires strong medical office skills, basic bookkeeping, and excellent customer service, with a High School diploma and at least two years in a business office.