Senior Healthcare Program Support Specialist

VCU Health; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

VCU Health in Richmond, VA is seeking a Program Support Assistant Senior to deliver high-quality customer service to patients, families, visitors, and staff. The role involves coordinating scheduling, assisting in clinic operations, and providing administrative support to improve efficiency.

Candidates should have at least three years of office experience, proficiency with Microsoft Office and email/calendaring, and the ability to work with minimal supervision.

Qualifications

• Minimum of three (3) years of secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications & email/calendaring preferred.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Assist in coordinating scheduling needs for team members and patients.
• Provide administrative support to the clinical service area and prepare materials for meetings.
• Serve as timekeeper for the assigned clinical area and monitor daily operations.
• Process service requests such as work orders and tickets; assist with data collection for reporting.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Associate’s Degree in Business/Accounting or related field

Tools

Microsoft Office

Email/Calendaring

Job description

VCU Health in Richmond, VA is seeking a Program Support Assistant Senior to deliver high-quality customer service to patients, families, visitors, and staff. The role involves coordinating scheduling, assisting in clinic operations, and providing administrative support to improve efficiency.

Candidates should have at least three years of office experience, proficiency with Microsoft Office and email/calendaring, and the ability to work with minimal supervision.