Senior Program Manager: Fulfillment Ops & Strategy

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

RSUs

Sign-on payments

Comprehensive benefits

Job summary

Amazon is seeking a Senior Program Manager to own and execute strategic, cross-functional operations and technology projects for the Same Day ROOT team. The role requires deep knowledge of under-the-roof fulfillment operations, inventory flows, and labor capacity within fulfillment centers.

You will scope large projects, communicate status and risks to senior leadership, and coordinate multiple stakeholders to launch new processes.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Define a strategic framework for under-the-roof operations, including driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network.
• Thinking creatively about how technology can enable a better cost structure, lower overhead, and better engagement.
• Gathering and analyzing data across business functions to establish global standards for supply chain and product fulfillment.
• Managing cross-functional project teams, planning and organizing, and executing projects across multiple organizations and stakeholders to enable the launch of new projects and processes.
• Innovate to improve customer experience and continuously remove cost from our fulfillment network.

Skills

Program management

Data analysis

Strategic thinking

Leadership communication

Education

MBA

Master's degree

Tools

AI tools

Job description

Amazon is seeking a Senior Program Manager to own and execute strategic, cross-functional operations and technology projects for the Same Day ROOT team. The role requires deep knowledge of under-the-roof fulfillment operations, inventory flows, and labor capacity within fulfillment centers.

You will scope large projects, communicate status and risks to senior leadership, and coordinate multiple stakeholders to launch new processes.