Senior Product Lead, Customer Engagement Platforms & Data
Travere Therapeutics
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Job summary
Travere Therapeutics, a biopharmaceutical company focused on rare diseases, seeks an Associate Director to lead Customer Engagement Platforms & Data. This role translates commercial and medical affairs priorities into scalable platforms, including CRM (Salesforce, Veeva), PromoMats, marketing automation, and analytics.
You will own delivery, architecture, integration, and data governance across multiple domains.
Qualifications
- 8+ years in business technology or IT, incl. 5+ years in biotech or life sciences
- 3+ years leading product or platform delivery for Commercial or Medical Affairs
- Experience supporting a product launch or scaling customer engagement capabilities
Responsibilities
- Translate strategies into product plans, backlogs, designs, estimates, and release plans
- Lead BTS product and technical delivery for customer engagement capabilities (CRM, content, marketing automation)
- Partner with data owners to advance customer data capabilities across multiple domains
- Ensure privacy, security, governance, and compliance in solutions and practices
- Drive process improvements, change management, and user adoption with stakeholders
- Coach internal and external contributors and establish clear decision rights
Skills
Education
Tools
Job description
Travere Therapeutics, a biopharmaceutical company focused on rare diseases, seeks an Associate Director to lead Customer Engagement Platforms & Data. This role translates commercial and medical affairs priorities into scalable platforms, including CRM (Salesforce, Veeva), PromoMats, marketing automation, and analytics.
You will own delivery, architecture, integration, and data governance across multiple domains.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
