Senior Process Optimization Specialist

capitalone; Plano (TX); On-site; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking a Sr. Associate Process Manager to lead and optimize multiple business processes, driving measurable improvements that impact the bottom line.

You will create and maintain process documents, report findings to senior leadership, and collaborate across teams to drive change. Responsibilities include analyzing process data, designing controls, and delivering trainings, with opportunities to represent the department in change control forums.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 1 year of experience in Microsoft Office or G Suite.
• At least 2 years of experience in Business Process Management, Project Management, or Risk Management.

Responsibilities

• Oversee multiple business processes and implement improvement opportunities.
• Collect, analyze and report process data for senior leadership and executives; identify trends and gaps.
• Provide training to internal customers on processes and collaborate on cross-functional initiatives.

Skills

Microsoft Office

G Suite

Business Process Management

Project Management

Risk Management

Education

High School Diploma or GED

Bachelor’s Degree or military experience

Job description

Capital One is seeking a Sr. Associate Process Manager to lead and optimize multiple business processes, driving measurable improvements that impact the bottom line.

You will create and maintain process documents, report findings to senior leadership, and collaborate across teams to drive change. Responsibilities include analyzing process data, designing controls, and delivering trainings, with opportunities to represent the department in change control forums.