Senior Process Improvement Leader (PULSE)

Capital One Group; Richmond (TX); On-site; USD 149,000 - 170,000; Full time

Job summary

Capital One is seeking a Sr Process Manager to lead a team of process managers and deliver flawless execution of process improvements. You will design and validate processes, develop metrics, and influence stakeholders across the organization to improve efficiency and outcomes. Strong leadership and analytical skills are essential for success.

The role offers exposure to agile environments, competitive compensation, and opportunities to impact the bottom line at a Fortune 500 bank.

Qualifications

• Bachelor's Degree or Military experience
• At least 2 years of experience in Process management
• At least 2 years of experience in Project management
• At least 2 years of experience in People management
• Master’s Degree and 5+ years of related experience are preferred

Responsibilities

• Creating and validating processes
• Designing and producing metrics used to measure efficiency and effectiveness
• Driving process improvements aligned with desired customer outcomes
• Analyzing, identifying, and correcting data issues with systems used or owned by a department
• Providing subject matter expertise on processes when representing the department in projects and other meetings
• Managing and leading a high performing team of associates

Skills

Process management

Leadership

Analytical skills

Stakeholder influence

Education

Bachelor's Degree

Military experience

Job description

Capital One is seeking a Sr Process Manager to lead a team of process managers and deliver flawless execution of process improvements. You will design and validate processes, develop metrics, and influence stakeholders across the organization to improve efficiency and outcomes. Strong leadership and analytical skills are essential for success.

The role offers exposure to agile environments, competitive compensation, and opportunities to impact the bottom line at a Fortune 500 bank.