Senior Practice Operations Coordinator

Partner's Healthcare; Boston (MA); Hybrid; USD 23,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking an administrative professional to support clinical operations. The role involves scheduling patient visits, processing billing forms, and maintaining medical records with a focus on accuracy and customer service.

The position requires strong MS Office skills, 3–5 years of office experience, and the ability to manage multiple tasks in a hybrid work environment on Longwood Avenue.

Qualifications

• Education High School Diploma or Equivalent required
• Experience Office experience 3-5 years required
• Strong technology and MS Office skills and advanced MS Office suite

Responsibilities

• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.
• Acts as Super User for scheduling, registration, and billing systems.
• Provide guidance to office staff and supervise daily activities.

Skills

Administrative support

Scheduling

Telephone handling

Time management

Written communication

Education

High School Diploma

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Mass General Brigham is seeking an administrative professional to support clinical operations. The role involves scheduling patient visits, processing billing forms, and maintaining medical records with a focus on accuracy and customer service.

The position requires strong MS Office skills, 3–5 years of office experience, and the ability to manage multiple tasks in a hybrid work environment on Longwood Avenue.