Hybrid Patient Services Specialist: Scheduling & Admin

Massachusetts General Hospital; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking an administrative professional to support clinical service operations at our site. The role involves scheduling patient visits, documenting in medical records, and handling basic clerical tasks under supervision.

The position requires strong Office Suite skills, 2–3 years of office experience, and excellent communication. A hybrid work arrangement and 40-hour weeks are typical, with duties across front-d desk and billing support.

Qualifications

• High School Diploma or equivalent required.
• Office experience 2-3 years preferred.
• Proficiency with Microsoft Office Suite required.
• Strong communication and time-management skills.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service.
• Make patient appointments and maintain records.
• Greet patients and assist with check-in/out.
• Answer phones and schedule inquiries.
• Handle patient billing forms and document imaging.
• Provide support and training to others on scheduling and billing systems.
• May perform more advanced scheduling tasks as needed.

Skills

Office Suite

Phone system

Communication

Writing

Time management

Organization

Education

High School Diploma

Job description

Mass General Brigham is seeking an administrative professional to support clinical service operations at our site. The role involves scheduling patient visits, documenting in medical records, and handling basic clerical tasks under supervision.

The position requires strong Office Suite skills, 2–3 years of office experience, and excellent communication. A hybrid work arrangement and 40-hour weeks are typical, with duties across front-d desk and billing support.