Medical Practice Operations Coordinator

Socket.dev; Newton (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Mass General Brigham in Newton-Wellesley Hospital is seeking an Administrative Coordinator to support community-based physician practices. The role focuses on administrative duties, scheduling, check-in/out, and ensuring a high-quality patient experience.

You will act as gatekeeper for scheduling, registration, and billing systems, provide guidance to staff, and coordinate daily practice operations under supervision.

Qualifications

• High School graduate or equivalent required.
• Associate's degree preferred.
• A minimum of two years of medical office experience preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.
• Provides functional guidance to Office and Practice Assistants.
• In conjunction with the Supervisor, oversees the daily activities of practice staff.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.

Skills

Administrative support

Scheduling

Customer service

Team coordination

Education

High School diploma

Associate's degree preferred

Tools

Scheduling software

Billing systems

Job description

Mass General Brigham in Newton-Wellesley Hospital is seeking an Administrative Coordinator to support community-based physician practices. The role focuses on administrative duties, scheduling, check-in/out, and ensuring a high-quality patient experience.

You will act as gatekeeper for scheduling, registration, and billing systems, provide guidance to staff, and coordinate daily practice operations under supervision.