Senior Medical Practice Operations Lead

Mass General Brigham Incorporated; Massachusetts; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham Incorporated is seeking a Senior Practice Assistant to provide advanced administrative support for the DOM. The role emphasizes scheduling, registration, billing, and patient service processes in a fast-paced clinical environment onsite at 123 Main Street.

You will act as a Super User for scheduling, registration, and billing systems, aiding office staff and ensuring accurate records. A high school diploma and 3–5 years of office experience are required, with strong

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience required.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Assist callers with inquiries and coordinate appointments.
• Process billing forms and scan documents into patient medical records (LMR).
• Serve as a Super User for scheduling, registration, and billing systems, providing guidance and training.
• Perform advanced scheduling functions, including surgical scheduling and schedule management.

Skills

Communication skills

Organizational skills

Attention to detail

Team collaboration

Education

High School Diploma

Tools

Microsoft Office

Job description

Mass General Brigham Incorporated is seeking a Senior Practice Assistant to provide advanced administrative support for the DOM. The role emphasizes scheduling, registration, billing, and patient service processes in a fast-paced clinical environment onsite at 123 Main Street.

You will act as a Super User for scheduling, registration, and billing systems, aiding office staff and ensuring accurate records. A high school diploma and 3–5 years of office experience are required, with strong