Medical Practice Operations Coordinator

Mass General Brigham Incorporated; Newton (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a Department Coordinator for the Newton-Wellesley Hospital site. The role supports administrative and clinical operations, ensuring patients experience high-quality service with efficient scheduling, check-in, and check-out processes.

The position is on-site, Monday to Friday, 8am-4:30pm, with no weekends or holidays. Strong clerical skills, familiarity with scheduling and billing systems, and at least two years in a medical office are preferred.

Qualifications

• High School diploma or equivalent required.
• Associate's degree preferred.
• Minimum of two years of medical office experience preferred.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Schedule patient appointments and maintain appointment records.
• Assist callers with inquiries and coordinate appointments.
• Process patient billing forms and scan documents to medical records.
• Provide guidance on scheduling, registration, and billing systems.

Skills

Scheduling

Clerical work

Billing systems

Training

Education

High School diploma

Associate's degree preferred

Tools

Scheduling systems

Registration systems

Billing systems

Job description

Mass General Brigham Incorporated is seeking a Department Coordinator for the Newton-Wellesley Hospital site. The role supports administrative and clinical operations, ensuring patients experience high-quality service with efficient scheduling, check-in, and check-out processes.

The position is on-site, Monday to Friday, 8am-4:30pm, with no weekends or holidays. Strong clerical skills, familiarity with scheduling and billing systems, and at least two years in a medical office are preferred.