Senior Practice Coordinator - Clinical Scheduling

Partner's Healthcare; Lexington (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Specialist for the Lurie Center for Autism. The role supports clinical service operations with scheduling, billing, and documentation tasks. The position requires a healthcare office background and EPIC scheduling experience, with on-site work at Maguire Road.

The successful candidate will manage appointments, assist callers, and coordinate with practice staff while ensuring accurate patient records and smooth administrative workflows.

Qualifications

• Education: High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Required experience: Healthcare office experience 3-5 years; EPIC scheduling experience; Prior Authorization experience

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records; assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as Super User for scheduling, registration, and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex or specialized functions (schedule changes/blocking) at a more advanced level.
• Provide functional guidance to Office and Practice Assistants.
• Oversee daily activities of practice staff in coordination with Supervisor.
• May be required to accept co-payments.
• Handle, screen, and/or take messages related to prior authorizations, provider questions, and testing results.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Office operations

Education

High School Diploma or Equivalent

Tools

EPIC scheduling

Prior Authorization systems

Job description

Mass General Brigham is seeking an Administrative Specialist for the Lurie Center for Autism. The role supports clinical service operations with scheduling, billing, and documentation tasks. The position requires a healthcare office background and EPIC scheduling experience, with on-site work at Maguire Road.

The successful candidate will manage appointments, assist callers, and coordinate with practice staff while ensuring accurate patient records and smooth administrative workflows.