Senior Practice Assistant for Autism Clinic Operations

Mass General Brigham; Lexington (VA); On-site; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham's Lurie Center for Autism seeks an Administrative and Clinical Support Specialist to handle scheduling, check-in/out, and patient billing tasks in a fast-paced outpatient setting at 1 Maguire Road.

You will act as a Super User for scheduling, registration, and billing systems (EPIC), provide training to staff, and coordinate with supervisors to ensure smooth operations; healthcare office experience and strong MS Office skills required.

Qualifications

• Healthcare office experience required (3–5 years)
• EPIC scheduling experience
• Prior Authorization experience
• Strong MS Office skills (Outlook, Word, Excel)
• Ability to manage time and multitask in a clinical office

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records; assist callers with inquiries.
• Process patient billing forms and scan documents to patient records.
• Serve as 'Super User' for scheduling, registration, and billing systems.
• Provide guidance and training to others in scheduling and billing tasks.
• Oversee daily activities of practice staff in collaboration with the Supervisor.

Skills

Healthcare office experience

EPIC scheduling

Prior Authorization

MS Office (Outlook, Word, Excel)

Time management

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham's Lurie Center for Autism seeks an Administrative and Clinical Support Specialist to handle scheduling, check-in/out, and patient billing tasks in a fast-paced outpatient setting at 1 Maguire Road.

You will act as a Super User for scheduling, registration, and billing systems (EPIC), provide training to staff, and coordinate with supervisors to ensure smooth operations; healthcare office experience and strong MS Office skills required.