Senior Practice Assistant — Clinical Admin Lead (Onsite)

Massachusetts General Hospital; Lexington (MA); On-site; USD 40,000 - 58,000; Full time

Job summary

The Lurie Center for Autism at Mass General Brigham seeks an experienced administrative professional to support clinical services at 1 Maguire Road. This full-time onsite role handles scheduling, billing, and front-office operations under supervision, aids practice staff, and ensures smooth patient flow.

Requirements include 3–5 years of healthcare office experience, EPIC scheduling, Prior Authorization, and proficiency with MS Office applications.

Qualifications

• Healthcare office experience 3–5 years required.
• EPIC scheduling experience.
• Prior Authorization experience.
• High School Diploma or Equivalent required

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Process patient billing forms and scan documents to patient medical records.
• Acts as Super User for scheduling, registration, and billing systems.
• Provide training to others in these areas.
• Oversee daily activities of practice staff.
• May handle co-payments.
• Handle messages related to prior authorizations, provider questions, and testing results.

Skills

MS Office

Time management

Written communication

Organization

Telephone handling

Education

High School Diploma or Equivalent

Tools

EPIC scheduling

Billing systems

Job description

The Lurie Center for Autism at Mass General Brigham seeks an experienced administrative professional to support clinical services at 1 Maguire Road. This full-time onsite role handles scheduling, billing, and front-office operations under supervision, aids practice staff, and ensures smooth patient flow.

Requirements include 3–5 years of healthcare office experience, EPIC scheduling, Prior Authorization, and proficiency with MS Office applications.