Ambulatory Patient Services & Scheduling Coordinator

Partner's Healthcare; Somerville (MA); On-site; USD 21,000 - 33,000; Part time

Job summary

Mass General Brigham seeks an administrative support professional to assist healthcare providers in a busy ambulatory setting. You will schedule appointments, testing, and surgeries, while updating patient demographics and insurance information.

You will also collect co-pays and coordinate billing, answer phones, and handle clerical tasks. The role requires 1+ year of healthcare/customer service experience, familiarity with EPIC/MEDITECH/BICS is a plus, and a professional, team-oriented attitude

Qualifications

• 1+ years' experience in a healthcare or customer service setting required for Level I role.
• Proven understanding of managed care and other insurance coverage plans.
• Digital literacy, including proficiency with Windows-based applications.
• Proven typing and data entry skills.

Responsibilities

• Provide administrative support to healthcare providers in a fast-paced ambulatory setting.
• Schedule patient appointments, diagnostic testing, and surgeries.
• Register/update demographic, PCP, and insurance information; collect co-payments.
• Answer phones, triage calls, and handle photocopying, faxing, and filing.

Skills

Healthcare experience

Customer service

Digital literacy

Typing

Data entry

Tools

EPIC

MEDITECH

BICS

Job description

Mass General Brigham seeks an administrative support professional to assist healthcare providers in a busy ambulatory setting. You will schedule appointments, testing, and surgeries, while updating patient demographics and insurance information.

You will also collect co-pays and coordinate billing, answer phones, and handle clerical tasks. The role requires 1+ year of healthcare/customer service experience, familiarity with EPIC/MEDITECH/BICS is a plus, and a professional, team-oriented attitude