Senior Practice Assistant - Onsite Admin & Scheduling Pro

Brigham and Women's Hospital, Inc.; Boston (MA); Presencial; USD 55.586.000 - 79.421.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

MBTA transit pass discount

Descripción de la vacante

Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support efficient daily clinical operations at the 800 Huntington Avenue location in Boston.

You will coordinate patient appointments, perform scheduling, check-in and check-out duties, and assist callers with routine questions while triaging more complex issues. The role requires 3–5 years of office experience and proficiency with Outlook, Word, Excel, and PowerPoint.

Formación

• High school diploma or equivalent.
• Three to five years of office experience.
• Advanced proficiency with Outlook, Word, Excel, and PowerPoint.
• Knowledge of office operations and procedures (filing, copying, scanning, printing, faxing).
• Clear written and verbal communication with accurate message-taking and proofreading.

Responsabilidades

• Support efficient daily clinical and practice operations.
• Coordinate patient appointments and perform scheduling, check-in, and check-out duties at an advanced proficiency level.
• Assist callers, respond to routine questions, and triage more complex matters appropriately.
• Process billing forms and scan documents into the patient medical record in EPIC.
• Serve as a Super User for scheduling, registration, and billing systems, providing assistance and training to colleagues.
• Handle specialized functions such as surgical scheduling, schedule changes, and blocking, as assigned.
• Screen and route messages concerning prior authorizations, provider questions, prescription refills, and test results.
• Take on additional responsibilities as needed.

Conocimientos

EPIC scheduling

Outlook

MS Office

Super User

Communication

Educación

High school diploma

Herramientas

EPIC

Outlook

Word

Excel

PowerPoint

Descripción del empleo

Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support efficient daily clinical operations at the 800 Huntington Avenue location in Boston.

You will coordinate patient appointments, perform scheduling, check-in and check-out duties, and assist callers with routine questions while triaging more complex issues. The role requires 3–5 years of office experience and proficiency with Outlook, Word, Excel, and PowerPoint.