Clinical Admin Specialist — Medical Office (Onsite)

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. in Boston is seeking an onsite Administrative Assistant to support clinical service operations and patient flow. You will perform clerical tasks, schedule visits, greet patients, handle calls, and process billing forms, ensuring smooth check-in and check-out.

Responsibilities include acting as a Super User for scheduling, registration, and billing systems, training others, and coordinating with departments. This role is full-time, Mon-Fri, 8:00 AM–4:30 PM.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: Office experience 2-3 years required.
• Proficiency with all Office Suite and ability to manage routine office procedures, including filing, copying, scanning, printing, and faxing.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.

Skills

Office software proficiency

Time management

Communication skills

Phone handling

Education

High School Diploma or GED

Tools

Office Suite

Job description

The Brigham and Women's Hospital, Inc. in Boston is seeking an onsite Administrative Assistant to support clinical service operations and patient flow. You will perform clerical tasks, schedule visits, greet patients, handle calls, and process billing forms, ensuring smooth check-in and check-out.

Responsibilities include acting as a Super User for scheduling, registration, and billing systems, training others, and coordinating with departments. This role is full-time, Mon-Fri, 8:00 AM–4:30 PM.