Senior Post-Pay Payment Integrity Lead

Lyric; Jackson (MS); Remote; USD 104,000 - 157,000; Full time

Job summary

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) for remote US. You will lead client-facing engagements across the implementation lifecycle, owning requirements, governance, data mappings, and cross-functional delivery with engineering, analytics, and operations.

The role emphasizes COB, DRG review, and post-payment integrity expertise to ensure scalable, auditable outcomes. Applicants must be legally authorized to work in the U.S.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum five years in healthcare payment integrity, payer operations, or related areas.
• Three years leading complex client-facing healthcare implementations.
• Expert knowledge of post-payment payment integrity domains (COB, data mining, DRG review, coding or chart review).
• Ability to elicit, analyze, document, validate, and obtain approval for complex requirements.

Responsibilities

• Lead client engagement through discovery, design, configuration, testing, go-live, and stabilization.
• Own requirements lifecycle, governance, traceability, and approvals.
• Coordinate across Lyric product, engineering, data, QA, and operations teams.
• Translate client needs into detailed requirements, user stories, data specs, and acceptance criteria.
• Maintain artifacts, RAID logs, decision logs, and training materials.
• Communicate risks, decisions, and progress clearly to clients and internal teams.
• Support adoption, optimization, and expansion opportunities post-go-live.

Skills

Client facing

Stakeholder management

Requirements elicitation

Cross-functional leadership

Facilitation

Communication

Project management

Decision tracking

Presentation

Education

Bachelor's degree in healthcare administration, business, information systems, data analytics, or project management

Tools

Jira

Azure DevOps

Confluence

Job description

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) for remote US. You will lead client-facing engagements across the implementation lifecycle, owning requirements, governance, data mappings, and cross-functional delivery with engineering, analytics, and operations.

The role emphasizes COB, DRG review, and post-payment integrity expertise to ensure scalable, auditable outcomes. Applicants must be legally authorized to work in the U.S.