Remote Senior Payment Integrity Implementation Lead

Lyric; Hartford (CT); A distancia; USD 104.000 - 157.000; Jornada completa

Descripción de la vacante

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to lead payer implementations, translate client needs into actionable requirements, and guide cross-functional teams through design, testing and go-live in a remote US setting.

You will own requirements governance, data mapping, and adoption, ensuring payment integrity outcomes and stakeholder alignment from discovery to stabilization. This role demands expert post-payment knowledge and strong communication.

Formación

• Bachelor's degree in healthcare administration, business, IS, data analytics, or related field.
• At least 5 years in healthcare payment integrity, payer claims ops, or IT implementations.
• 3+ years leading client-facing healthcare implementations.
• Expert knowledge of post-payment payment integrity (COB, DRG, coding, reviews).
• Ability to elicit, analyze, document, validate, and obtain approval for complex requirements.
• Experience with process flows, user stories, data specs, and traceability.
• Strong understanding of healthcare claims data domains and mappings.
• Experience with Jira, Azure DevOps, Confluence, or similar tools.

Responsabilidades

• Lead client engagement and implementation leadership for payment integrity projects.
• Run discovery sessions, design reviews, status updates, and executive-ready updates.
• Build trusted relationships with client leaders and cross-functional teams.
• Define ownership, due dates, and manage changes and decisions.
• Translate client needs into detailed requirements and data specifications.
• Maintain artifacts including RAID logs, decision logs, and test evidence.
• Coordinate go-live, hypercare, and post-go-live support.
• Direct service delivery and ensure client satisfaction.

Conocimientos

Facilitation

Relationship management

Communication

Project management

Stakeholder management

Negotiation

Educación

Bachelor's degree in healthcare administration, business, information systems, data analytics, project management, or related field

Herramientas

Jira

Azure DevOps

Confluence

Microsoft Word

Excel

PowerPoint

Teams

Descripción del empleo

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to lead payer implementations, translate client needs into actionable requirements, and guide cross-functional teams through design, testing and go-live in a remote US setting.

You will own requirements governance, data mapping, and adoption, ensuring payment integrity outcomes and stakeholder alignment from discovery to stabilization. This role demands expert post-payment knowledge and strong communication.