Senior Payment Integrity Client Lead - Remote

Lyric; Lansing (MI); Remote; USD 104,000 - 157,000; Full time

Job summary

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to lead client partnerships through the full implementation lifecycle, translating payer needs into actionable requirements and ensuring alignment with contracted scope and outcomes.

You will own requirements governance, manage cross-functional teams, drive adoption, and deliver post-payment payment integrity solutions across COB, data mining, DRG review, and Lyric Replay products.

Qualifications

• Bachelor's degree in healthcare administration, business, information systems, data analytics, project management, or related field.

Responsibilities

• Own end-to-end requirements lifecycle, documentation, traceability, validation, and change control.
• Lead discovery sessions, working meetings, demonstrations, status reviews, and executive-ready updates.
• Coordinate implementation milestones and dependencies across discovery, design, configuration, integration, testing, training, cutover, go-live, and hypercare.
• Act as the communication bridge between client and Lyric Product, Business Analysis, engineering, data, and operations teams.
• Provide concise status reporting and ensure timely decisions and ownership.

Skills

Client engagement

Requirements discovery

Cross-functional leadership

Communication

Documentation

Risk/issue governance

Presentation

Education

Bachelor's degree in healthcare administration or related field

Tools

Jira

Azure DevOps

Confluence

Job description

Lyric is seeking a Senior Client Engagement Manager (Post-Pay) to lead client partnerships through the full implementation lifecycle, translating payer needs into actionable requirements and ensuring alignment with contracted scope and outcomes.

You will own requirements governance, manage cross-functional teams, drive adoption, and deliver post-payment payment integrity solutions across COB, data mining, DRG review, and Lyric Replay products.