Remote Post-Pay Payment Integrity Lead

Lyric; City of Albany (NY); Remote; USD 104,000 - 157,000; Full time

Job summary

Lyric LLC is seeking a Senior Client Engagement Manager (Post-Pay) to lead client partnerships and drive the full implementation lifecycle. You will own requirements discovery, artifacts, client communications, and cross-functional alignment from design through go-live and ongoing support.

The role requires expert post-payment payment integrity knowledge, including COB, data mining, DRG review, and coding or chart review.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum of five years in healthcare payment integrity, payer claims operations, or related field.
• Minimum of three years leading complex, client-facing healthcare implementations.
• Expert knowledge of post-payment payment integrity domains (COB, data mining, DRG, coding or chart review).
• Ability to translate client needs into detailed requirements, user stories, and acceptance criteria.
• Experience with data mapping, data domains, and traceability.

Responsibilities

• Lead client partnerships and implementation leadership across lifecycle stages.
• Own end-to-end requirements lifecycle, documentation, and change control.
• Advise clients on implementation choices, workflows, and scope alignment.
• Maintain implementation artifacts, RAID logs, and decision logs.
• Act as a bridge between client and Lyric cross-functional teams.
• Coordinate testing, readiness, go-live, and post-go-live support.
• Ensure adoption, stabilization, and ongoing optimization after go-live.

Skills

Client engagement

Requirements gathering

Stakeholder management

Project leadership

Cross-functional collaboration

Communication

Governance

Go-live support

Education

Bachelor's degree in healthcare administration, business, information systems, data analytics, project management, or related field

Tools

Jira

Azure DevOps

Confluence

Job description

Lyric LLC is seeking a Senior Client Engagement Manager (Post-Pay) to lead client partnerships and drive the full implementation lifecycle. You will own requirements discovery, artifacts, client communications, and cross-functional alignment from design through go-live and ongoing support.

The role requires expert post-payment payment integrity knowledge, including COB, data mining, DRG review, and coding or chart review.