Senior Platform Engineer - Remote/Hybrid, Reliability

Humana Inc; Santa Fe (NM); Hybrid; USD 107,000 - 147,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Job summary

Humana, Inc. is seeking a Senior Platform Engineer to keep the NBA platform healthy, reliable, and maintainable across all layers, from Java/Drools to React/Node/Postgres.

You will diagnose issues, improve reliability and performance, and implement features across components to enhance maintainability. You will work in a remote/hybrid setting with responsibilities spanning incident analysis, capacity planning, and collaboration with Decision Intelligence to own long-term components.

Qualifications

• 5+ years of software engineering experience building and operating production systems.
• Comfortable working across a polyglot codebase; read, debug, and extend Java, Node.js/TypeScript, Python, and SQL.
• Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling.
• Hands-on experience with observability practices - structured logging, metrics, tracing, and alerting.
• Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD.
• A maintenance-and-reliability mindset: treat operational health and clean, well-documented code as first-class work.
• Clear communicator who can explain a system or an incident to engineers and non-engineers alike.

Responsibilities

• Cross-Stack Maintenance - Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate.
• Reliability Engineering - Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints.
• Feature Implementation - Design and ship focused features, enhancements, and technical improvements across platform components.
• Observability - Extend logging, metrics, tracing, and alerting for clear production visibility.
• Performance and scale - Profile and tune components under load; help the platform scale as volume grows.
• Quality - Write tests, participate in code reviews, and uphold engineering standards for production-ready changes.
• Incident response - Participate in on-call rotation, lead root-cause analysis, and durable fixes.
• Collaboration - Work with delivery pods and Decision Intelligence to own new components long-term.

Skills

5+ years experience

Polyglot codebase

Distributed systems

Observability

Cloud & Kubernetes

Clear communicator

Tools

Kafka

Drools

React/Node/Postgres

Temporal

Databricks

Azure

Kubernetes

Job description

Humana, Inc. is seeking a Senior Platform Engineer to keep the NBA platform healthy, reliable, and maintainable across all layers, from Java/Drools to React/Node/Postgres.

You will diagnose issues, improve reliability and performance, and implement features across components to enhance maintainability. You will work in a remote/hybrid setting with responsibilities spanning incident analysis, capacity planning, and collaboration with Decision Intelligence to own long-term components.