Senior Platform Design Researcher — Remote-First

Coinbase, Inc.; Helena (MT); Hybrid; USD 217,000 - 228,000; Full time

Job summary

Coinbase is seeking a Staff Design Researcher on the Platform Design and Research team. You will set the research vision across systems, tools, and infrastructure that power Coinbase, translating ambiguous problems into clear product opportunities and high-quality deliverables.

In collaboration with engineers, product managers and design leaders, you’ll drive research programs, prototypes, and design system contributions while mentoring teams and shaping cross-functional strategy.

Qualifications

• 10+ years in user research and product design for complex platforms.
• Strategic level influence with executives through research-led insights.
• Expert-level design tools (Figma or equivalent) delivering polished deliverables.
• Strong qualitative research methods with best-fit choices.
• Experience building research programs that scale impact.
• Responsible use of generative AI with human oversight.

Responsibilities

• Define and own the Platform research vision, strategy, and engagement models.
• Run Platform's internal CSAT program, design surveys, and report findings.
• Lead generative, evaluative, and mixed-methods research with engineers and product teams.
• Drive design deliverables: prototypes, flows, and visual storytelling.
• Partner with senior leaders to influence roadmaps with evidence-based research.
• Improve design consistency and contribute to design systems.
• Coach designers and partners to raise research and design quality.

Skills

User research

Product design

Strategic influence

Figma

Qualitative methods

Research programs

Generative AI

Tools

Figma

Job description

Coinbase is seeking a Staff Design Researcher on the Platform Design and Research team. You will set the research vision across systems, tools, and infrastructure that power Coinbase, translating ambiguous problems into clear product opportunities and high-quality deliverables.

In collaboration with engineers, product managers and design leaders, you’ll drive research programs, prototypes, and design system contributions while mentoring teams and shaping cross-functional strategy.