Staff Design Researcher — Platform Systems (Remote-First)

Coinbase, Inc.; Annapolis (MD); Hybrid; USD 217,000 - 228,000; Full time

Benefits offered by this job

Equity eligibility

Bonus potential

Medical, dental, vision, 401(k)

Job summary

Coinbase, Inc. is seeking a Staff Design Researcher on the Platform Design and Research team.

You will set the research vision across systems, tools, and infrastructure powering Coinbase, translating ambiguous problems into clear product opportunities and shipped solutions. You will conduct generative, evaluative, and mixed-methods research with engineers, product managers, and customers; lead CSAT programs; mentor designers; and collaborate with senior leaders to shape roadmaps and scale

Qualifications

• 10+ years of professional experience in user research and product design, including setting research vision for complex platforms.
• Ability to influence senior stakeholders with research-driven insights and compelling presentations.
• Expert-level proficiency in design and prototyping tools (Figma or equivalent).
• Experience building scalable research practices and contributing to design systems.

Responsibilities

• Define and own Platform research vision, strategy, and engagement models.
• Own and run Plattform's CSAT programs, designing surveys and reporting results to leadership.
• Conduct generative, evaluative, and mixed-methods research with engineers, PMs, and customers.
• Drive high-quality design deliverables, including prototypes and interaction flows.
• Collaborate with senior product/design/engineering leaders to influence roadmaps.
• Develop research repositories and scalable frameworks across the organization.
• Coach and mentor designers and product partners in research rigor and design craft.

Skills

Research leadership

Strategic influence

Design prototyping

Mentoring teammates

AI-informed design

Tools

Figma

Job description

Coinbase, Inc. is seeking a Staff Design Researcher on the Platform Design and Research team.

You will set the research vision across systems, tools, and infrastructure powering Coinbase, translating ambiguous problems into clear product opportunities and shipped solutions. You will conduct generative, evaluative, and mixed-methods research with engineers, product managers, and customers; lead CSAT programs; mentor designers; and collaborate with senior leaders to shape roadmaps and scale