Remote-First Staff User Researcher, Platform Design

Coinbase, Inc.; Honolulu (HI); Teletrabalho; USD 217 000 - 228 000; Tempo integral

Resumo da oferta

Coinbase, Inc. is seeking a Staff Design Researcher on the Platform Design and Research team.

You will set the research vision across the systems, tools, and infrastructure powering Coinbase, translating ambiguous problems into product opportunities and shipped solutions. You will lead generative and evaluative research with engineers, PMs, and customers, drive high-quality deliverables, mentor designers, and help scale research practices across the product area while collaborating with leaders

Qualificações

• 10+ years of user research and product design experience.
• Shaping product direction and influencing senior stakeholders through research insights.
• Ability to produce polished deliverables for leadership using design tools.
• Strong judgment on qualitative methods and when to apply them.
• Experience scaling research practices and design systems across a product area.

Responsabilidades

• Define and own the research practice for Platform, setting vision, strategy, prioritization, and engagement models.
• Lead and run Platform's internal CSAT program, designing surveys and reporting results to leadership.
• Conduct generative, evaluative, and mixed-methods research with engineers, PMs, and customers.
• Drive high-quality design deliverables including prototypes, flows, and storytelling.
• Partner with senior leaders as a cross-functional lead across strategy and roadmaps.
• Contribute to design systems and create scalable research repositories and frameworks.
• Coach and mentor designers and product partners on research rigor and design craft.

Conhecimentos

Research leadership

Strategic influence

Figma proficiency

Qualitative methods

CSAT programs

Design systems

AI in workflows

Ferramentas

Figma

Descrição da oferta de emprego

Coinbase, Inc. is seeking a Staff Design Researcher on the Platform Design and Research team.

You will set the research vision across the systems, tools, and infrastructure powering Coinbase, translating ambiguous problems into product opportunities and shipped solutions. You will lead generative and evaluative research with engineers, PMs, and customers, drive high-quality deliverables, mentor designers, and help scale research practices across the product area while collaborating with leaders